Frequently Asked Questions

Find answers to the most common questions about our recruitment services, talent network, and company processes. If you still need help, our support team is just a message away.

Services & Support

Services & Support

Companies hire talents from Recroot

Platform & Process

Platform & Process

How our matching works

Candidates

Candidates

Applications & career support

Employers

Employers

Hiring solutions & timelines

Employers FAQs

How fast can you help us fill a position? Toggle

Our typical timeline ranges from 2-4 weeks, depending on the role complexity and industry. We prioritize quality matches while working efficiently to meet your hiring deadlines.

Do you specialize in specific industries? Toggle

Yes, we specialize in multiple industries including construction, automotive, industrial manufacturing, medical and healthcare, engineering, and various technical sectors.

Can we request confidential searches? Toggle

Absolutely. We understand the need for discretion in sensitive hiring situations. All our searches are conducted with the highest level of confidentiality and professionalism.

How do you screen candidates? Toggle

We use a comprehensive screening process that includes skills assessment, experience verification, certifications check, and cultural fit evaluation to ensure the best matches for your organization.

Candidates FAQs

Is it free to join your talent network? Toggle

Yes, it's completely free for candidates to join our talent network. We are compensated by employers when we successfully place candidates in positions.

Will I receive job updates based on my skills? Toggle

Yes, we use your profile information and skills to match you with relevant job opportunities. You'll receive personalized job updates that align with your expertise and career goals.

Do you offer career guidance? Toggle

Yes, we provide career guidance and support to help you navigate your career path. Our team offers advice on resume optimization, interview preparation, and career development strategies.

Can I apply to multiple openings? Toggle

Absolutely! You can apply to as many positions as you're interested in. We encourage candidates to explore multiple opportunities that match their skills and career aspirations.

Platform & Process FAQs

How does your matching process work? Toggle

Our matching process uses advanced algorithms combined with human expertise to analyze candidate skills, experience, and cultural fit with your organization. We conduct thorough screenings and assessments to ensure the best matches.

What kind of companies do you partner with? Toggle

We partner with companies of all sizes across various industries, including construction, automotive, manufacturing, medical, healthcare, engineering, and technical sectors. Our companies range from startups to established enterprises.

Is your platform secure? Toggle

Yes, security is our top priority. We use industry-standard encryption, secure data storage, and comply with all relevant data protection regulations to ensure your information and candidate data remain safe and confidential.

Do you operate outside Basel? Toggle

While we are based in Basel and specialize in the Swiss market, we also work with companies and candidates across Europe and North America, providing talent solutions for international organizations.

Services & Support FAQs

Can we schedule a consultation? Toggle

Absolutely! We offer free consultations to discuss your hiring needs, understand your requirements, and explain how our services can help you find the right talent. You can schedule a consultation through our contact form or by calling us directly.

Do you provide onboarding support? Toggle

Yes, we provide comprehensive onboarding support to ensure a smooth transition for both employers and new hires. Our team assists with paperwork, orientation, and integration to help new employees succeed in their roles.

What happens if a candidate is not the right fit? Toggle

If a candidate doesn't meet your expectations, we work closely with you to understand what went wrong and refine our search criteria. We offer replacement guarantees and will continue searching until we find the perfect match for your needs.

How can I get personalized assistance? Toggle

You can reach out to our dedicated support team through email, phone, or our contact form. We assign a personal account manager to each client to provide tailored assistance and ensure your recruitment needs are met efficiently.

Contact Us

Have questions? Our team is available 24/7 to support your needs. Fill out the form below and we'll get back to you shortly.

Contact Information:

Email info@xowapersonal.com
Phone (123)456-7890
Location Lorem ipsum city 123 town